pk944 Privacy Policy

For the purposes of this Privacy Policy, "pk944", "we", "us", and "our" refers to the operator of the pk944 online betting and casino platform accessible at pk944.net and through any associated mobile interfaces. pk944 is the data controller in respect of all personal data collected from players who register and use the platform.

pk944 operates under an international online gaming licence. As part of its licensing obligations, pk944 is required to maintain robust data protection, anti-money-laundering (AML), and know-your-customer (KYC) procedures, all of which necessarily involve the collection and processing of certain categories of personal data.

If you have any questions about how pk944 handles your personal data, you may contact the pk944 data team at any time using the contact details provided in Section 14 of this Policy.

pk944 collects the following categories of personal data from players:

pk944 collects personal data through the following means:

• Direct Provision: When you complete the pk944 registration form, submit KYC documents, make a deposit or withdrawal request, contact pk944 support, or otherwise interact with the platform directly.
• Automated Technical Collection: When you access the pk944 platform, technical data including your IP address, device identifiers, and session data is automatically collected via server logs, cookies, and similar tracking technologies. See Section 9 for full details of pk944's cookie use.
• Payment Providers: When you transact via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20, the relevant payment provider shares transaction confirmation data with pk944 to enable deposit crediting and withdrawal processing.
• Identity Verification Partners: Where pk944 uses a third-party identity verification service to conduct KYC checks, that partner may share the outcome of the verification check (pass/fail) with pk944 along with any information you submitted to them for that purpose.
• Fraud Prevention Services: pk944 may receive risk signals and fraud indicators from third-party fraud prevention services operating in the online gaming and payments sector. This data assists pk944 in identifying and preventing prohibited conduct on the platform.

pk944 processes your personal data only where one of the following lawful bases applies:

• Contract Performance: Processing is necessary to perform the contract between you and pk944, including account registration, bet settlement, payment processing, and customer support.
• Legal Obligation: Processing is required to comply with applicable laws, including AML legislation, KYC obligations under pk944's gaming licence, and tax reporting requirements where applicable.
• Legitimate Interests: Processing is necessary for pk944's legitimate business interests, including fraud prevention, platform security, product improvement, and responsible gaming monitoring, where such interests are not overridden by your own privacy rights.
• Consent: Where pk944 relies on your consent as the legal basis for processing — for example, for sending promotional communications about new pk944 offers — you may withdraw that consent at any time by adjusting your marketing preferences in your Account settings or by contacting pk944 support.

pk944 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your pk944 Account, including processing PKR deposits and withdrawals via your chosen payment method.
• To verify your identity and age (21+) in compliance with pk944's KYC obligations under its international gaming licence.
• To settle bets on cricket, PSL, and other sports markets, and to credit casino game winnings to your Account Balance.
• To monitor for and prevent fraud, money laundering, collusion, and other prohibited conduct as described in the pk944 Terms & Conditions.
• To comply with legal and regulatory reporting obligations, including those arising from pk944's gaming licence and applicable financial crime prevention legislation.
• To operate pk944's responsible gaming programme, including monitoring for indicators of problem gambling behaviour and contacting players where a welfare concern is identified.
• To provide customer support via Live Chat, email, and other communication channels.
• To send you transactional communications relating to your Account, including deposit confirmations, withdrawal notifications, and security alerts. These communications are not optional as they form part of the pk944 service.
• To send you promotional communications about pk944 bonuses, new games, and platform features, where you have provided consent or where pk944 has a legitimate interest in doing so and you have not opted out.
• To improve, test, and develop new features and products on the pk944 platform, using anonymised and aggregated usage data.

pk944 does not sell, rent, or trade your personal data. pk944 may share your personal data with third parties only in the following circumstances:

• Payment Processors: Personal and financial data necessary to process your PKR transactions is shared with your chosen payment provider (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20 network as applicable). These providers process your data under their own privacy policies and applicable financial regulations.
• Identity Verification Partners: KYC data (including CNIC information) may be shared with licensed identity verification service providers retained by pk944 to conduct or assist with verification checks.
• Game Software Providers: Certain technical identifiers (such as a pseudonymous player ID) may be shared with pk944's game software providers (including Evolution Gaming and Pragmatic Play) to enable live casino and slot game functionality. These providers do not receive your full personal identity data.
• Fraud & Security Services: Technical data and risk indicators may be shared with fraud prevention and cybersecurity service providers to protect the pk944 platform and its players.
• Regulatory & Law Enforcement Authorities: pk944 will disclose personal data to regulators, law enforcement agencies, and governmental authorities where required to do so by applicable law, court order, or where pk944 is under a legal obligation to report suspected financial crime or other prohibited activity.
• Corporate Transactions: In the event of a merger, acquisition, or sale of the pk944 business, personal data held by pk944 may be transferred to the acquiring entity as part of the transaction, subject to equivalent privacy protections being applied.

All third-party service providers retained by pk944 are required to process personal data only in accordance with pk944's instructions and to implement appropriate technical and organisational security measures.

The pk944 platform and its supporting infrastructure may involve the transfer of your personal data to servers and service providers located outside Pakistan. Where such transfers occur, pk944 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection obligations imposed on the recipient parties.

If you have questions about the specific safeguards applied to international data transfers relating to your pk944 Account, please contact pk944 support as described in Section 14.

pk944 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following general retention principles apply:

• Active Account Data: Personal data associated with an active pk944 Account is retained for the duration of the account relationship.
• Closed Account Data: Following account closure, pk944 is required to retain certain categories of data — including identity, financial transaction, and AML records — for a minimum period required under its gaming licence and applicable financial crime prevention legislation. This period is typically five (5) years from the date of account closure.
• Support Communications: Live Chat transcripts and email correspondence are retained for a period of up to three (3) years for quality assurance and dispute resolution purposes.
• Technical Logs: Server and security logs are typically retained for a period of twelve (12) months, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.

pk944 uses cookies and similar technologies (including local storage and session tokens) on its platform. The following categories of cookies are used:

• Strictly Necessary Cookies: These are essential for the pk944 platform to function correctly. They enable session management, secure login, and the processing of transactions. These cookies cannot be disabled without materially impairing your ability to use pk944.
• Security Cookies: Used to detect fraudulent activity and protect the security of your pk944 Account. These include tokens used for two-factor authentication and CSRF protection.
• Analytics Cookies: pk944 uses first-party analytics to understand aggregate patterns of platform usage, including which features are most used and where players encounter difficulties. This data is used exclusively to improve the pk944 platform.
• Preference Cookies: Used to remember your language, odds format, and other platform preferences between sessions.

pk944 does not use third-party advertising cookies or permit external advertising networks to track your behaviour across the pk944 platform or other websites.

pk944 is strictly prohibited from being used by individuals under the age of 21. pk944 does not knowingly collect or process personal data belonging to individuals under this age. If pk944 discovers or is notified that an Account has been registered by a person under 21 years of age, that Account will be immediately suspended, the data will be reviewed in accordance with legal obligations, and — where no legal retention requirement applies — the data will be deleted as soon as practicable.

If you are a parent or guardian and believe that a minor in your household may have registered on pk944, please contact pk944 support immediately via Live Chat or at [email protected] so that the matter can be investigated and resolved without delay.

pk944 implements appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pk944 platform.
• Encryption of sensitive data fields (including passwords and CNIC numbers) at rest using industry-standard algorithms.
• Role-based access controls ensuring that pk944 staff can access personal data only to the extent required for their specific job functions.
• Regular independent penetration testing and vulnerability assessments of the pk944 platform and its underlying infrastructure.
• Two-factor authentication available to all pk944 Account holders to enhance login security.
• Formal data breach response procedures, including notification obligations in the event of a significant personal data breach affecting pk944 players.

Notwithstanding these measures, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your pk944 Account and to enable two-factor authentication to further protect your personal data.

Subject to applicable law and certain limitations relating to pk944's legal obligations (including AML and KYC retention requirements), you hold the following rights in relation to the personal data pk944 holds about you:

• Access: You may request a copy of the personal data pk944 holds about you.
• Rectification: You may request correction of inaccurate or incomplete personal data.
• Erasure: You may request deletion of your personal data in certain circumstances, subject to legal retention obligations.
• Restriction: You may request that pk944 restrict processing of your data while a complaint or correction request is under review.
• Portability: You may request your data in a structured, machine-readable format where technically feasible.
• Objection: You may object to processing based on legitimate interest, including for direct marketing communications from pk944.
• Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact pk944 support as described in Section 14. pk944 will respond to all verifiable rights requests within 30 days of receipt. In complex cases, this period may be extended by up to a further 60 days, in which case you will be notified of the extension and the reason for it within the initial 30-day period.

pk944 reserves the right to amend this Privacy Policy at any time to reflect changes in law, regulatory requirements, or platform practices. When material changes are made, pk944 will notify registered players by email to their registered address at least 14 days before the updated Policy takes effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Continued use of the pk944 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should cease using pk944 and request Account closure.

For any questions, concerns, or formal requests relating to this Privacy Policy or the processing of your personal data by pk944, please contact the pk944 team through the following channels:

• Live Chat: Available 24/7 directly on the pk944 platform. Recommended for urgent queries.
• Support Email: [email protected] — please use the subject line "Privacy Policy Query" or "Data Rights Request" as appropriate.

If you are not satisfied with pk944's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the dispute resolution body designated under pk944's gaming licence. pk944 will provide contact details for the relevant authority upon request.

pk944 is committed to resolving all privacy complaints fairly and efficiently. We aim to provide a substantive response to all formal privacy complaints within 14 business days of receipt.